Privacy Policy

Kith Health LLC
Effective Date: July 23, 2026

1. Information We Collect

We collect the following personal information when you use the Tappy app and device:

• Name and phone number (for account creation and verification)
• Medication reminder schedules (times you set in the app)
• Check-in timestamps (when you confirm taking medication)
• Buddy contact information (name, phone number, email) that you provide
• Device information (button battery level, connection status)
• Timezone and location data (for accurate reminder scheduling)

2. How We Use Your Information

• To send medication reminder notifications
• To alert your designated buddy contact if you miss a check-in
• To operate the physical Tappy button device
• To provide emergency alert functionality
• To improve our services

3. Information Sharing

We do not sell your personal information. Your mobile phone number, messaging consent, and opt-in data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. We share information only as follows:

• With your designated buddy contact — only missed check-in alerts and all-clear confirmations
• With service providers (Twilio for SMS/calls, Firebase for data storage, SendGrid for email) solely to operate the service
• If required by law or to protect safety

4. SMS/Text Messaging Program

Program Name: Tappy Medication Reminders

Message Types: Medication reminder alerts, missed dose notifications, wellness check-in confirmations, buddy wellness alerts, and emergency notifications.

Message Frequency: Message frequency varies based on your medication reminder schedule. You may receive up to 10 messages per day depending on your reminder settings and check-in activity.

Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.

Opt-In: By providing your phone number during Tappy app setup and completing the registration flow, you consent to receive SMS messages from Tappy (Kith Health LLC). Buddy contacts consent when the primary user adds them during setup; buddies receive an introductory message and can opt out at any time.

Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further SMS will be sent.

Help: Reply HELP to any message for support information, or contact us at rick@kithhealth.org.

Carriers: Carriers are not liable for delayed or undelivered messages.

No Sharing for Marketing: Consent to receive messages is not a condition of purchase. Your phone number and SMS opt-in consent will never be shared with or sold to third parties or affiliates for their marketing or promotional purposes.

5. Data Storage and Security

Your data is stored on Google Firebase servers in the United States. We use encryption in transit (TLS) and access controls to protect your information.

6. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and all associated data at any time by contacting us.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at rick@kithhealth.org.

8. Children's Privacy

Tappy is not intended for use by individuals under the age of 18.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes through the app or by email.

10. Contact Us

Kith Health LLC
Email: rick@kithhealth.org
Website: https://kithhealth.org